When resetting your password, you will receive 2 emails, not one. The first will contain a link that our system will use to verify that you are present at that email address. When you click on the link, another email will go out. The second email will contain a random password you can use to log in. Once you have logged in, click on "Your Account Details" on the right and then change the password to something easier to remember.
If you are not receiving reset emails, please check your spam or junk mail box. Sometimes legitimate messages are intercepted by email filters.