- Frequently Asked Questions
Frequently Asked Questions
Shipping By Ground
“I placed an order on Amazon with a PO Box as the shipping address and my order was canceled so I placed it again and it was canceled again. Why won’t you ship to my PO Box? What can I do to get your products?”
We’re old-school, meaning we haven’t responded as quickly as some other companies to changes in technology. That’s our fault. We have been trying to hold prices steady, service high, and shipping costs down for so long, we might have overdone it. Our marketing team is starting to spread the word through social media and online advertising to let people know about us again.
“I’ve done something terrible! I used Loesch® products for years and had great results. I thought I was cured so I stopped using [my treatment program] and now my hair is gradually falling out again. Am I not cured? What can I do?”
Consistency, frequency, and proper dose are the three things that make the Loesch® Hair Growth Systems work. Don’t stop and don’t change the frequency or dose without calling 800.231.7157 for a free consultation. Even if you just need encouragement to keep going…we’re here for you during office hours.
Genetic (Androgenic) Hair Loss
“My son is going bald rapidly. He’s only 19 and he’s lost at least half of his hair already! I’ve taken him to the doctor who said that nothing could be done about it and it was genetic. Baldness does run in my family. I’m hoping you can give me a better answer.”
Your genes determine things like your eye color, hair color, and your follicles’ sensitivity to DHT. If that sensitivity is genetically set too high, then the testosterone that your son’s body is producing to help him grow to adulthood and which will help him keep muscle mass and bone density through middle-age will also lead to more DHT (dihydroxy-testosterone) in his blood. While you can block some DHT you can’t block it all or you would cause some really nasty side effects. His follicles are becoming more and more sensitive to DHT as he ages and this effect is irreversible.
Using our maximum strength Level 3 products you could delay the onset of baldness for perhaps 5-10 years at most, but the effect would only be temporary. Even hair transplants would fall out eventually because the transplanted follicle will still be more sensitive to DHT no matter where is lives on the scalp.
Laser Comb Devices
“I paid hundreds of dollars for an infrared helmet device and when my hair was thin it seemed to work very well. Now that my hair has filled in a little, a lot more hair is falling out each day and my progress has stopped. How could that be?”
Minoxidil is 75% effective if used every 12 hours, twice each day, for the rest of your life or until you don’t care if your hair falls out all at once. Minoxidil used only once each day is 10-25% effective so it’s probably not worth the expense at only one dose per day. If you are going to use Minoxidil, be sure you are willing to commit to the new habit, always have product on-hand, and do not miss doses. You are the best judge of your own commitment level. If you can’t stick with it, don’t even start.
“I had a reaction to one of the Loesch® products which made me lose more hair instead of losing less. Your consultant said to stop that product for a couple weeks. Can I regain the hair I lost?”
No Miracle Products
“I have read about products like Polysorbate 80, vinegar, and essential oils regrowing hair but I haven’t had much luck. Why don’t these products work when stories online say they do?”
For example, Loesch Labs has been around for 67+ years, with products developed by a Ph. D. in biomedical sciences from the University of Texas, reviewed by the Food & Drug Administration, with clinical trials dating back to the 1960’s and 1970’s, and with a 3rd generation of the Loesch family serving as Vice-President of Quality Control.
Tip: When using Loesch® Hair Growth Products, treat where your hair line used to be, not where it is now. You can, over time, pull your hair line forward if you do it correctly. Call 800.231.7157 to speak with a consultant about how to do this.
hair line over the ears and around the back downward toward the nape of the neck. As the oily part of sebum dries, the waxy parts build up and clog
the follicles leading to an acne condition around the hairline. If this is still happening after 2-3 weeks of treatment, it could mean that the products not
being applied to the entire scalp, but only to the top. Please be sure to treat the entire scalp, but don't use more product. Spread the recommended
dose more thinly over the entire scalp.
"I was reviewing another product named Kevis. They have topical solutions to eliminate DHT as the way to restore and grow hair. I am confused by all this and wonder how your products are different and what they do the same or different?"
just clean the surface, so while they are treating some of the factors that contribute to hair loss, they are missing several. Interesting how they say
"Kevis is the only total attack program available today that addresses all hair loss issues." This is false. They do not address sebum buildup,
hormone imbalances, or disease-related skin issues. Notice how their website never states "hair growth" while ours does. We are an FDA-registered
facility selling a program that has been reviewed and approved by the FDA.
"Brian Reichenberg...approached Farmaka regarding acquiring the distribution rights to Kevis in the Americas in 1994." Loesch has been studying
our products' effects on customer's hair loss patterns since 1951 using the safest, most long-lived treatment program available today.
Hair Growth Rate
"I have been wanting to grow my hair waist long for years and have been looking for products that will help do just that, grow my hair longer faster [but] I can't seem to get it to grow out... Can your products help my hair grow longer faster? Thanks for making products that help people feel more confident about their hair. I look forward to hearing from you. Thanks."
1. Maximize the health of the hair bulbs at the base of the follicle. This is what the products in our Professional Hair Growth System are designed to
do by cleaning out the follicles all the way to the bottom. If this is all you want to do, go with our Level 1 kit.
2. If you are over 35-40, you have begun to experience age-related reduction in blood flow to the top of the scalp. This will get progressively
worse with age. As blood flow is reduced, the duration of the hair growth cycle for each follicle is shortened in a gradient toward the center of the
affected area. This limits the duration fot he hair grow cycle thereby limiting the maximum length your hair will reach before naturally dropping
out to make room for the next hair to grow. Our Extra-Strength Scalp Activator was created to reverse this blood flow reduction which lengthens
the hair growth cycle and actually speeds up your natural growth rate significantly. Our Level 2 kit is the right choice for this option.
3. If options 1 and 2 work but after 1-2 years you don't see all the regrowth you want, you can add Minoxidil. This is a twice-daily hormone that
artificially forces the hair growth cycle to lengthen, but it doesn't address the scalp's health or the blood flow through the hair bulbs. Once started,
you must use it 2x daily without fail for the rest of your life or your scalp will reset to a natural condition after quitting Minoxidil. This means that
the hair growing because of the hormone will fall out leaving the rest growing a shortened cycle duration. Our Level 3 kit includes all of the above
Whichever of the above options you choose should be continued daily as long as you want to keep the hair growth cycle, and therefore the maximum
hair length, to be longer than your normal limit. This will, of course, slowly regress with age but you can increase your treatment strength later if
you need to.
Hair transplantation is a viable option but must be repeated in 10 to 15 years because the transplanted follicles will eventually follow the pattern of the follicles surrounding them and stop growing hair. The procedure can only be performed twice in your lifetime. Everyone who has hair transplant therapy must also use Minoxidil 2x each day for the rest of their lives to get the longest life from the treatment. If you have a hair transplant and end up going bald anyway, the scars from the treatment will be visible as horizontal lines in the back if your head where the strips of scalp were removed...3 if you have one procedure, 6 if you have repeated the procedure.
Remember that just because a website says something's harsh doesn't mean it is. That's just the scope of their own experience.
The system has been extensively reviewed by our resident Ph. D. in biomedical sciences, Dr. Loesch Jr. Some of the ingredients can be toxic but only if you ingest them. None of them are absorbed through the skin even though there are lots of Internet sites that say they are. Those sites are merely someone's opinions presented as if they were fact with no science behind them, just belief. We have thoroughly researched our products (the Vice-President was one of the testers) and we track our clients' progress over decades of use...even into their 80's, and 90's. There has only been the occasional (about 1 in 10,000) report of genuine allergic reaction to our products which is normal with all personal care products.
If you are experiencing early or mid-stage male pattern baldness, you would want to start with the Level 2 Kit which would reduce your hair loss to a minimum while stimulating the scalp to grow more hair naturally. You can upgrade to the Level 3 Kit if you want more hair growth faster.
If you are experiencing rapid hair loss at a young age or hair loss from a health problem such as hypo- or hyperthyroidism, you should start with the Level 3 Kit to quickly reduce hair loss AND begin growing as much new hair as possible before too much is lost. If you still need more hair growth, the only other option (as of 2006) is Propecia, a prescription drug which causes a known birth defect if a pregnant woman comes in contact with a broken pill or residue from a bottle of pills at a specific point during the pregnancy.
If you are already bald, well there really isn't much that can be done. The Level 3 Kit has resurected hair on some of our customers, but not very often. Usually, the most that will grow is "peach fuzz" with any treatment of late-stage baldness. A cleanly-shaven head is a statement of confidence and strength, so don't be afraid to shave the "doughnut" off. It will grow back.
Try using our Online Consultant to find the right kit for you.
Note that strong permanent hair color (level 3) can damage hair follicles if not used properly. Always protect the scalp from exposure to these chemical hair colors and be sure to wash them out thoroughly.
View examples of hair coloring products.
Avacor™ IS NOT FDA APPROVED! They have no products that have been approved by the FDA and the FDA has no jurisdiction over cosmetic products. Avacor™ Physicians Topical Formulation is a cometic product formulated by a physician, but it is not a drug proven to grow hair. The Loesch® Hair Growth System includes Minoxidil, an FDA-approved OTC drug with clinical trial data to back up its claims to grow hair.
Nioxin® does almost nothing to promote new hair growth. It's nothing more than a shampoo and conditioner that smells nice. Notice the packaging. It says "for thinning hair." It does not say anything anywhere about hair growth or regrowth.
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